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System requirements to install and set up Norton protection

Applicable for: Android;Mac;Windows;iOS

Your device should meet these minimum requirements.

Amazon devices (Kindle/Fire), and Huawei devices are unsupported. If you do not have a compatible device to install your protection, contact Member Services & Support for the next steps and refund options.

Norton VPN is no longer available for use within India as a result of governmental regulations requiring the logging and saving of user data, but you can still use your product/subscription when traveling outside of India.

Our Customer support would deliver the same message and cannot help/troubleshoot this experience if you reach our support.

Norton device security (includes Mobile Security)

›

With Norton device security, you now get powerful Norton protection for your PCs, Mac, smartphones, and tablets.
These are the system requirements applicable for all the plans pertaining to the Norton device security and the existing Norton Security. If you have an older version or if you do not know your Norton protection version, go to Norton Update Center.

Not all features or plans are available on all platforms.

Windows*

›

Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
Microsoft Windows 11 with ARM processors, except mixed reality and IoT editions
Microsoft Windows 8/8.1 (all versions)

Some protection features are not available in Windows 8 Start screen browsers.
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Windows support includes devices using x86/x64 and Snapdragon X (Plus and Elite)/ARM chips.

Norton device security features such as Norton Family Parental Controls and Game Optimizer are currently not supported on Windows 11 ARM devices.

Hardware

Processor

For Windows 11/10/8/7: 1 GHz
RAM

For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
Hard disk space

300 MB of available hard disk space

Supported Browsers

Mozilla Firefox (32-bit and 64-bit)
Google Chrome (32-bit and 64-bit)
Microsoft Edge

Email services

Supports email scanning on all POP3 compatible email services.

Support for Email Protection:

All desktop email clients such as Microsoft Outlook, Mozilla Thunderbird, etc.

Mac**

›

Operating Systems

Mac OS X 10.13.x or later.

Norton Family Parental Controls, Norton AntiSpam, and Cloud Backup are currently not supported on Mac OS.

Hardware

Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4)
2 GB of RAM
300 MB of available hard disk space
Internet connection for LiveUpdate

Browsers Supported

Safari
Mozilla Firefox
Google Chrome

32-bit and 64-bit versions of all listed browsers are supported.

Mobile

›

Android

Norton 360 for Android is no longer available for sale in China. For more information, read End-of-availability of Norton Mobile Security for Android in China

Operating Systems

Android 10.0 or later

Must have Google Play app installed.

Multi-user mode not supported.
ColorOS 7.1 or later

Must have Google Play app installed.
ChromeOS 72 or later

Must have Google Play app installed.

Hardware

50 MB of available storage space

Browser Support for Internet Security:

Android standard browser
Firefox for Android 42.0 or later
Google Chrome 43.0 or later
Google Chrome Beta 45.0 or later
Opera 31.0 or later
Opera mini 31.0 or later
Samsung standard browser 5.0 or later
Facebook 145.0 or later
Instagram 24.0 or later
Pinterest 6.52.0 or later
Snapchat 10.22 or later
Line 7.16.3 or later

Desktop Browser Support for my.Norton.com

Google Chrome 14 or later

Incognito mode not supported.
Mozilla Firefox 5 or later
Opera 11 or later
Safari 5 or later

Mobile Browser Support for my.Norton.com

Android standard browser 1.5 or later
Google Chrome for Mobile 1.0 or later
Safari 5.1 or later

iOS

Operating Systems

iPhones or iPads running the current and previous two versions of Apple iOS

Norton Cloud Backup

›

Norton Cloud Backup feature is only available on Windows. Cloud backup is not available in all Norton plans. To check if your subscription includes Cloud Backup, see View your devices and entitlements on your Norton account
Operating Systems

Microsoft Windows 11/10 (all versions)
Microsoft Windows 8/8.1 (all versions)
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware

Processor

For Windows 11/10/8/7: 1 GHz
RAM

For Windows 11/10: 2 GB

For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)
Hard disk space

300 MB of available hard disk space

Supported Browsers

Mozilla Firefox (32-bit and 64-bit)
Google Chrome (32-bit and 64-bit)
Microsoft Edge

Norton 360 for Gamers

›

Not all features are available on all platforms. Notification Optimization features are not support on Android, Apple iOS or Mac.

Device security operating systems supported

Windows

Microsoft Windows 11/10 (all versions)
Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Mac

Current and previous two versions of Mac OS.
Norton Family Parental Control, SafeCam and Cloud Backup features are not supported.

Android

Android 10.x or later

Must have Google Play app installed.

iOS

iPhones or iPads running the current and previous two versions of Apple iOS

Norton Password Manager

›

To install and use Norton Password Manager, your computer must meet the following minimum system requirements:

Windows

›

Operating systems

Microsoft Windows 11 (all versions)
Microsoft Windows 10 version 1703 (Creators Update) and above
Microsoft Windows 8.1 (32-bit and 64-bit)
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware requirements

Processor
- 1 GHz or faster 32-bit or 64-bit processor
RAM
- 1 GB (32-bit) or 2 GB (64-bit)
Hard disk capacity
- 16 GB (32-bit) or 20 GB (64-bit) of available hard disk space

Supported browsers

Google Chrome
Microsoft Edge
Mozilla Firefox

32-bit and 64-bit versions of all listed browsers are supported.

Internet connection

You must have an active Internet connection to use Norton Password Manager.

Mac

›

Operating systems

Mac OS X 10.13.x or later.

Supported browsers:

Google Chrome
Apple Safari
Mozilla Firefox

32-bit and 64-bit versions of all listed browsers are supported.

Internet connection

You must have an active Internet connection to use Norton Password Manager.

Mobile

›

Android

Operating Systems and hardware

Android 8.0 or later
550-MHz processor
250 MB of RAM
1.8 MB of storage
Active Internet connection

iOS

Operating Systems

iOS 13.0 or later
Active Internet connection

Norton Family Parental Control

›

Norton Family Parental Control is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family Parental Control. When you are connected to Internet, Norton Family Parental Control automatically checks for any new updates and downloads them.

Norton Family Parental Control is not supported on Android devices such as Huawei, Amazon devices (Kindle/Fire), and Chromebook. For more details, read Device manufacturers or models not supported by Norton Family

Windows

›

Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
Microsoft Windows 8/8.1 (all versions except Metro browser)
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware

300 MHz or higher processor
512 MB of RAM (256 MB minimum)
200 MB of available hard disk space

Browser Support

Microsoft Edge (version 88.0 or later)
Mozilla Firefox
Google Chrome

32-bit and 64-bit versions of all listed browsers are supported.

Mobile

›

Android

Operating Systems

Android 10.0 or higher (Text Message Monitoring and call blocking features are currently disabled on Android. For more details, refer Important Update to Norton Family's SMS and Call Feature)

Android (Go edition) not supported

Multi-user mode not supported

Hardware

550-MHz processor
256 MB of RAM
3 MB of available disk space

Browser Support

Norton Family Parental Control browser
Chrome for Android version 18.0.1025123 and higher (To know about all content your child views online, ask your kids to use only Norton Family browser.)

iOS

Operating Systems

Current and previous two versions of Apple iOS

Browser Support

Norton Family Parental Control (For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad)

Norton Small Business

›

Windows

›

Operating Systems

Microsoft Windows 11 (all versions)
Microsoft Windows 10 (all versions except Windows 10 S)
Microsoft Windows 8.1 (32-bit and 64-bit)
Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Hardware

Processor

For Windows 11/10/8/7: 1 GHz
RAM

For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
Hard disk space

300 MB of available hard disk space

Supported Browsers

Mozilla Firefox (32-bit and 64-bit)
Google Chrome (32-bit and 64-bit)
Microsoft Edge

Email clients

Supports email scanning on all POP3 compatible email clients.

Support for Email Protection:

All desktop email clients such as Microsoft Outlook, Mozilla Thunderbird, etc.

Mac

›

Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We strongly encourage you to upgrade to the latest version of Mac OS X.

Operating systems

Mac OS X 10.13.x or later.

Hardware

Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4)
2 GB of RAM
300 MB of available hard disk space
Internet connection for LiveUpdate

Browsers Supported

Safari
Mozilla Firefox
Google Chrome

32-bit and 64-bit versions of all listed browsers are supported.

Mobile

›

Android Operating Systems
- Android 10.x or later
- Device requirements
  
  Android tablet or phone with 15 MB storage space
- Browser Support for Internet Security
  - Android standard Internet browser
  - Google Chrome 18 for Android, or later
  - Mozilla Firefox for Android 37.0.2 or later
  - Opera 8.0 or later
  - Samsung standard browser 1.0 or later
- Requires an active Internet connection for device registration and to use the web-based Anti-Theft features

iOS Operating Systems
- iPhones or iPads running the current and previous two versions of Apple iOS

Norton Small Business or Norton Small Business Premium (New)

›

To successfully install and use Norton Small Business or Norton Small Business Premium, your device must meet the following minimum requirements.

Norton Small Business is available only in the US, UK, Australia, New Zealand, Canada, Japan, and some Latin American countries. Features and entitlements offered with Norton Small Business may vary based on regions.

Device security

Not all features are available on all devices and platforms. Some features are available only for the Norton Small Business account owner.
SafeCam feature is not supported on MacOS, Windows in S mode, Windows running on ARM processor.

Windows™ Operating Systems

Microsoft Windows 11/10 (all versions)
Microsoft Windows 11 in S mode with ARM processors.
Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above.
Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support.
Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Mac® Operating Systems

Mac OS X 10.13.x or later.
Features not supported: Cloud Backup, SafeCam.

Android™ Operating Systems

Android 10.0 or later. Must have Google Play app installed. Multi-user mode not supported.
ColorOS 7.1 or later. Must have Google Play app installed.
Features not supported: Cloud Backup, SafeCam, Firewall.

iOS Operating Systems

iPhones or iPads running the current and previous two versions of Apple® iOS.

Norton VPN

Available for Windows™ PC, Mac®, iOS and Android™ devices:

Norton VPN is compatible with PCs, Mac, Android smartphones and tablets, iPads, and iPhones. Norton VPN may be used on the specified number of devices – with unlimited use during the subscription term.

Windows™ Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode).
Microsoft Windows 8/8.1 (all versions).
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.
Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Mac® Operating Systems

Mac OS X 10.13.x or later.

Android™ Operating Systems

Androids running 10.0 or later. Must have Google Play app installed.

iOS Operating Systems

iPhones or iPads running the current and previous two versions of Apple® iOS.

Norton Utilities Ultimate, Norton Driver Updater

Windows™ Operating Systems

Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.
Microsoft Windows 8/8.1 (all versions) except Windows 8 Start screen.
Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Norton Secure Browser

Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Norton apps to protect your online privacy

›

Norton VPN

›

Available for Windows PC, Mac, iOS and Android devices:
Norton VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton VPN may be used on the specified number of devices - with unlimited use during the subscription term.

Windows

›

Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
Microsoft Windows 8/8.1 (all versions)
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Hardware

Processor

For Windows 11/10/8/7: 1 GHz

RAM

For Windows 11/10: 2 GB

For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)

Hard disk space

150MB of available hard disk space

Mac

›

Operating Systems

Mac OS X 10.15.x (Catalina) or later.

Hardware

Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4)
2 GB of RAM
300 MB of available hard disk space

Mobile

›

Android

Operating Systems

Android 10.0 or later

Must have Google Play app installed.

Device requirements

100 MB of available storage space

iOS

Operating Systems

iPhones or iPads running the current and previous two versions of Apple iOS

Device requirements

100 MB of available storage space

Norton AntiTrack

›

To install and use Norton AntiTrack, your computer must meet the following minimum system requirements:

Windows

›

Operating systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
Microsoft Windows 11 with ARM processors, except mixed reality and IoT editions

Hardware requirements

Processor

For Windows 11/10: 1 GHz
RAM

For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
Hard disk space

300 MB of available hard disk space

Supported browsers

Microsoft Chromium Edge (Version 88 or later)
Google Chrome
Mozilla Firefox

Mac

›

Operating systems

Mac OS X 11.0 or later.

Hardware requirements

Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4)
2 GB of RAM
100 MB of available hard disk space
Internet connection for LiveUpdate

Supported browsers

Google Chrome
Mozilla Firefox
Safari version 14.x or later

Mobile

›

Android

Operating systems

Android 8.0 Oreo (API 26) or later.

iOS

Operating systems

iPhones or iPads running on Apple iOS 15.2 or later.

Norton Identity Protection apps

›

Norton ID Advisor

›

Norton ID Advisor is available only in Japan.

To successfully install and use Norton ID Advisor, your device must meet the following minimum requirements:

Browser support on Windows PC, Mac, and Mobile

Microsoft Edge (version 17 or later)
Mozilla Firefox (version 51 or later)
Google Chrome (version 49 or later)
Opera (version 36 or later)
Safari (version 11 or later)

App support

Android 10.0 or later
iOS 15.0 or later

Norton Identity Advisor Plus

›

Norton Identity Advisor Plus is available only in the United Kingdom, Australia, New Zealand, Germany, and France.

To successfully install and use Norton Identity Advisor Plus, your device must meet the following minimum requirements:

Browser support on Windows PC, Mac, and Mobile

Microsoft Edge (version 17 or later)
Mozilla Firefox (version 51 or later)
Google Chrome (version 49 or later)
Opera (version 36 or later)
Safari (version 11 or later)

App support

Android 10.0 or later
iOS 15.0 or later

LifeLock Identity

›

The LifeLock Identity app is available only in the U.S.

To successfully install and use LifeLock Identity, your device must meet the following minimum requirements:

App support

Android 8.0 or later
iOS 13.0 or later

Browser support on Windows PC, Mac, and Mobile

Microsoft Edge (version 17 or later)
Mozilla Firefox (version 51 or later)
Google Chrome (version 49 or later)
Opera (version 36 or later)
Safari (version 11 or later)

Norton Identity

›

The Norton Identity app is not yet available in all countries.

To successfully install and use Norton Identity, your device must meet the following minimum requirements:

App support

Android 8.0 or later
iOS 13.0 or later

Browser support on Windows PC, Mac, and Mobile

Microsoft Edge (version 17 or later)
Mozilla Firefox (version 51 or later)
Google Chrome (version 49 or later)
Opera (version 36 or later)
Safari (version 11 or later)

Norton Utilities Ultimate

›

To install and run Norton Utilities Ultimate, you need admin privileges, a high-speed Internet connection, plus the following minimum system requirements:

Windows

Operating Systems

Microsoft Windows 11/10/8.1/8/7 with Service Pack 1 (SP 1) or later (both the 32 and 64-bit versions)

Internet connection (to activate the product and receive product updates)
Microsoft Windows 11 with ARM processors, excluding Windows in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Hardware

Processor

For Windows 11/10/8/7: 1 GHz
Memory

1 GB for 32-bit, 2 GB for 64-bit
SVGA (1024 x 768) video
NET 4.6.2 installed
Hard disk space

100 MB of available hard disk space (Works only on non-SSD hard drives.)

Supported Browsers

Mozilla Firefox (32-bit and 64-bit)
Google Chrome (32-bit and 64-bit)
Microsoft Edge
Opera
Internet Explorer

Norton Driver Updater

›

To install and use Norton Driver Updater, your computer must meet the following minimum system requirements:

Windows

Operating Systems

Microsoft Windows 11 except Mixed Reality and IoT Edition
Microsoft Windows 10 except Mobile and IoT Edition (32 or 64-bit)
Microsoft Windows 8.1/8 except RT and Starter Edition (32 or 64-bit)
Microsoft Windows 7 with Service Pack 1 (SP 1) or later, any Edition (32 or 64-bit)

Hardware

Processor

Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions).
RAM

1 GB or more
Hard disk space

2 GB of available hard disk space
Screen resolution

Optimally standard screen resolution no less than 1024 x 768 pixels is recommended.

Internet connection to download, activate, and use the application.

Norton Private Browser

›

Windows

Operating Systems

Microsoft Windows 11/10 (32-bit and 64-bit)

Hardware

Intel processer only (32-bit and 64-bit)

Mac

Operating Systems

Apple macOS 15.x (Sequoia)
Apple macOS 14.x (Sonoma)
Apple macOS 13.x (Ventura)
Apple macOS 12.x (Monterey)
Apple macOS 11.x (Big Sur)

Hardware

Intel 64-bit and ARM (Apple silicon)

Android

Operating Systems

Android 10.0 or later

iOS

Operating Systems

iOS 15.0 or later

Norton Services

›

To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator-level access to the PC or Mac.

Norton Computer Tune Up	Windows Operating Systems Microsoft Windows 7 or Windows 8 Microsoft Windows 11/10 (all versions) Mac Operating Systems macOS 10.15 or later
Computer Boost	Windows Operating Systems Microsoft Windows 7 or Windows 8 Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor Mac Operating Systems Mac OS X 10.5 or later
Norton Ultimate Help Desk	Windows Operating Systems Microsoft Windows 7 or Windows 8 Microsoft Windows 11/10 (all versions) Mac Operating Systems macOS 10.15 or later Android Operating Systems Android OS version 7.0 or later (must have the Google Play app installed) iOS Operating Systems iOS version 16 or later
Norton Spyware and Virus Removal	Windows Operating Systems Microsoft Windows 7 or Windows 8 Microsoft Windows 11/10 (all versions) Mac Operating Systems macOS 10.15 or later Android Operating Systems Android OS version 7.0 or later (must have the Google Play app installed) iOS Operating Systems iOS version 16 or later

Not all Norton Services mentioned above are available in all regions or for all partners.

Not all Norton protection offerings listed above are available in all regions or for all partners. Norton does not support Insider Preview or Beta operating system and applications.

**We have moved Mac 10.10.x (Yosemite) and Mac 10.11.x (El Capitan) versions of our security software into Maintenance Mode. For more information, read Maintenance Mode for Mac OS X 10.10.x and 10.11.x for Norton device security.

DocID: v133891548
Last modified: 04/25/2025

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